What happened today while attempting to pay for a Fury Bundle (WG Fail)
So I recently decided I would buy a Fury bundle with the $100 package. I went to gift shop, and double checked the amount of money I needed and the payment method, which is MyCard. (MyCard is like a e-wallet service in Asia which you can buy currency at 7-11 for)
A few days after, bought the MyCard equivalent to $100 + plus the MyCard service fee, and went and redeemed it to the MyCard e wallet.
So far so good. Proceeding to the store, I then hit the MyCard option, which apparently is powered by UltimatePay (it says this in the left corner). Now, I've made purchases for gold on the online store before, so I knew it was going to work.
So I try about 10 times and after giving up on trying to make it work, I send a nice email to UltimatePay support and ask them what's going on, because I've paid for bundles with MyCard before and it should be working like always.
Low and behold, I get this reply:
Response Via Email(Rishi) - 10/19/2014 06:08 AM
Greetings,
Thank you for your email. Please be informed that we do not support MyCard payment option for Wargaming.net purchase. We apologize for the inconvenience caused due this. We request you to choose any other payment option currently available in your region to complete your recent purchase.
If you require any additional assistance or information, please feel free to contact us at any time.
Thank you,
Rishi
Customer Service Representative
PayByCash.com
UltimatePay.com
Yeah, wait a second. Wargaming listed a payment method that doesn't even work. I just paid 100 USD to a company that doesn't have it's currency accepted?
What the (swears)? I've been lied to.
Below I shall attempt to represent the nicest of my feelings into two images:
There.
On a side note, should I even go to WG Customer Support about this? I'm so pissed and fed up and their reputation is so terrible that I'd probably get copy-paste answers, right?
Feel like never paying for anything from WG again. They can probably go (more swears!) themselves.