How will WG deal with this disaster.
There is a belief in marketing that only 10% of the really pissed off customers will bother to express there opinion. 90 % will just walk away disgusted.
If the comments from the top players and the rage on the forums represents 10% of the pissed off customers than WOT is in trouble.
(read the Russ forum if you dont believe me)
So if they dont fix this mess soon I see this game going to ****.
The average player will log on once or twice a week, wait for the patch to load then freak over the graphic changes. Then the game will crash to desk top. They might restart once but after the second crash they will switch to a different game, and that will be the end of that.
So server population shrinks, new players will try the game but wont advance due to the buggy game. Many older players will walk away, most hard corps players will tough it out. This will create even more gap between the good and the bad.
If I had to compare this to a marketing blunder I would say this is starting to look like New Coke. Coke had a great product that led the product category and was raking in $. But, they were greedy and thought improving there product would even increase there market share. It almost bankrupted the company. Coke managed to go back to the original product in time to regain there customers.
So what will WG do? Go back to 8.11 graphics or continue to PATCH a broken boat?