10:05 pm, September 1, 2013
226
Install/Update I/O Device Error - Windows Vista (Laptop)
Hello fellow tankers,
I got my Dell XPS M1530 back up, and running after I had an issue with my heatsink crapping out. I have WoT installed on my desktop, and wanted to get it fired up on my laptop, since my daughter has been using the desktop more. I am having an issue with the install/update on it. I get it fully downloaded (direct from WoT site), but when it starts to update, I get an error to check the logs. I have downloaded, and redownloaded this now twice. I have Avast disabled during this process.
I observed the following in the WOTLauncher.log;
I ran chkdsk via, CMD, and get the following (shows no errors);
Has anyone had this issue before, and if so, how did you resolve it? I would like to get it fired up on here, but I am not having any luck.
Any help would be appreciated.
Thank you for your time,
Denea
I got my Dell XPS M1530 back up, and running after I had an issue with my heatsink crapping out. I have WoT installed on my desktop, and wanted to get it fired up on my laptop, since my daughter has been using the desktop more. I am having an issue with the install/update on it. I get it fully downloaded (direct from WoT site), but when it starts to update, I get an error to check the logs. I have downloaded, and redownloaded this now twice. I have Avast disabled during this process.
I observed the following in the WOTLauncher.log;
Quote
31/08/2013 22:09:43 Start "WOTLauncher.exe" params=""C:\Games\World_of_Tanks\WOTLauncher.exe" "
31/08/2013 22:09:43 Create update folder: path="C:\Games\World_of_Tanks\Updates"
31/08/2013 22:09:43 Try access patch folder: path="C:\Games\World_of_Tanks\Updates"
31/08/2013 22:09:43 Create temp folder: path="C:\Users\Denea\AppData\Local\Temp\wargaming.net\wot emp"
31/08/2013 22:09:43 Try access temp folder: path="C:\Users\Denea\AppData\Local\Temp\wargaming.net\wot emp"
31/08/2013 22:09:43 Remove all "*.killme" files
31/08/2013 22:09:43 Save configuration: path="C:\Games\World_of_Tanks\WOTLauncher.cfg"
31/08/2013 22:09:47 Start update process
31/08/2013 22:09:47 Obtain patch information: target="launcher"...
31/08/2013 22:09:47 prepare http request(id = 1): url="http://update.worldoftanks.com/", target=launcher, client_ver=unknown, launcher_ver=81.152, protocol_ver=3, lang=en
31/08/2013 22:09:48 http request(id = 1): response info: status=200, error=0, content_len=0
31/08/2013 22:09:48 http request(id = 1): SUCCESS
31/08/2013 22:09:48 version is up to date
31/08/2013 22:09:48 Start post-update process...
31/08/2013 22:09:48 post-update process: no processes
31/08/2013 22:09:48 post-update process: SUCCESS
31/08/2013 22:09:48 Update complete: target=launcher
31/08/2013 22:09:48 Obtain patch information: target="client"...
31/08/2013 22:09:48 prepare http request(id = 1): url="http://update.worldoftanks.com/", target=client, client_ver=unknown, launcher_ver=81.152, protocol_ver=3
31/08/2013 22:09:49 http request(id = 1): response info: status=200, error=0, content_len=0
31/08/2013 22:09:49 http request(id = 1): SUCCESS
31/08/2013 22:09:49 patch is available: version_from=0.unknown, version_to=87.2912
31/08/2013 22:09:49 patch file: name="wot_87.2912_87.2911_client.patch", size=3725176380
31/08/2013 22:09:49 patch file: name="wot_87.2911_client.patch", size=1867476046
31/08/2013 22:09:49 Get patch files via HTTP...
31/08/2013 22:09:49 prepare http request: file="wot_87.2912_87.2911_client.patch", size=3725176380, url="http://cds.n6y5c6k9.hwcdn.net/wot/us/patches/8.7_cyICBcdTEw/wot_87.2912_87.2911_client.patch"
31/08/2013 22:09:49 prepare http request(id = 1): file exists: path="C:\Games\World_of_Tanks\Updates\wot_87.2912_87.2911_client.patch", size=562005428
31/08/2013 22:09:50 http request(id = 1): response info: status=200, error=0, content_len=3163170952
01/09/2013 03:29:29 http request(id = 1): SUCCESS
01/09/2013 03:29:29 Patch installation...
01/09/2013 03:29:30 pkg file(id = 1): name="wot_87.2911_client.patch", size=1867476046, uncompressed_size=4147643530
01/09/2013 03:29:31 pkg file(id = 2): name="wot_87.2912_87.2911_client.patch", size=3725176380, uncompressed_size=6238860362
01/09/2013 03:32:48 ERROR: patch installation: what="system error", msg="(0x8007045D)"The request could not be performed because of an I/O device error.""
01/09/2013 03:32:48 ERROR: Patch installation: FAIL
01/09/2013 04:41:30 Stop
31/08/2013 22:09:43 Create update folder: path="C:\Games\World_of_Tanks\Updates"
31/08/2013 22:09:43 Try access patch folder: path="C:\Games\World_of_Tanks\Updates"
31/08/2013 22:09:43 Create temp folder: path="C:\Users\Denea\AppData\Local\Temp\wargaming.net\wot emp"
31/08/2013 22:09:43 Try access temp folder: path="C:\Users\Denea\AppData\Local\Temp\wargaming.net\wot emp"
31/08/2013 22:09:43 Remove all "*.killme" files
31/08/2013 22:09:43 Save configuration: path="C:\Games\World_of_Tanks\WOTLauncher.cfg"
31/08/2013 22:09:47 Start update process
31/08/2013 22:09:47 Obtain patch information: target="launcher"...
31/08/2013 22:09:47 prepare http request(id = 1): url="http://update.worldoftanks.com/", target=launcher, client_ver=unknown, launcher_ver=81.152, protocol_ver=3, lang=en
31/08/2013 22:09:48 http request(id = 1): response info: status=200, error=0, content_len=0
31/08/2013 22:09:48 http request(id = 1): SUCCESS
31/08/2013 22:09:48 version is up to date
31/08/2013 22:09:48 Start post-update process...
31/08/2013 22:09:48 post-update process: no processes
31/08/2013 22:09:48 post-update process: SUCCESS
31/08/2013 22:09:48 Update complete: target=launcher
31/08/2013 22:09:48 Obtain patch information: target="client"...
31/08/2013 22:09:48 prepare http request(id = 1): url="http://update.worldoftanks.com/", target=client, client_ver=unknown, launcher_ver=81.152, protocol_ver=3
31/08/2013 22:09:49 http request(id = 1): response info: status=200, error=0, content_len=0
31/08/2013 22:09:49 http request(id = 1): SUCCESS
31/08/2013 22:09:49 patch is available: version_from=0.unknown, version_to=87.2912
31/08/2013 22:09:49 patch file: name="wot_87.2912_87.2911_client.patch", size=3725176380
31/08/2013 22:09:49 patch file: name="wot_87.2911_client.patch", size=1867476046
31/08/2013 22:09:49 Get patch files via HTTP...
31/08/2013 22:09:49 prepare http request: file="wot_87.2912_87.2911_client.patch", size=3725176380, url="http://cds.n6y5c6k9.hwcdn.net/wot/us/patches/8.7_cyICBcdTEw/wot_87.2912_87.2911_client.patch"
31/08/2013 22:09:49 prepare http request(id = 1): file exists: path="C:\Games\World_of_Tanks\Updates\wot_87.2912_87.2911_client.patch", size=562005428
31/08/2013 22:09:50 http request(id = 1): response info: status=200, error=0, content_len=3163170952
01/09/2013 03:29:29 http request(id = 1): SUCCESS
01/09/2013 03:29:29 Patch installation...
01/09/2013 03:29:30 pkg file(id = 1): name="wot_87.2911_client.patch", size=1867476046, uncompressed_size=4147643530
01/09/2013 03:29:31 pkg file(id = 2): name="wot_87.2912_87.2911_client.patch", size=3725176380, uncompressed_size=6238860362
01/09/2013 03:32:48 ERROR: patch installation: what="system error", msg="(0x8007045D)"The request could not be performed because of an I/O device error.""
01/09/2013 03:32:48 ERROR: Patch installation: FAIL
01/09/2013 04:41:30 Stop
I ran chkdsk via, CMD, and get the following (shows no errors);
Quote
Microsoft Windows [Version 6.0.6002]
Copyright 2006 Microsoft Corporation. All rights reserved.
C:\Windows\system32>net user administrator /active:yes
The command completed successfully.
C:\Windows\system32>chkdsk
The type of the file system is NTFS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
173248 file records processed.
File verification completed.
883 large file records processed.
0 bad file records processed.
0 EA records processed.
44 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
234646 index entries processed.
Index verification completed.
0 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 3)...
173248 security descriptors processed.
Security descriptor verification completed.
30700 data files processed.
CHKDSK is verifying Usn Journal...
37016488 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
312568831 KB total disk space.
67216608 KB in 140929 files.
103636 KB in 30701 indexes.
0 KB in bad sectors.
292875 KB in use by the system.
65536 KB occupied by the log file.
244955712 KB available on disk.
4096 bytes in each allocation unit.
78142207 total allocation units on disk.
61238928 allocation units available on disk.
C:\Windows\system32>
Copyright 2006 Microsoft Corporation. All rights reserved.
C:\Windows\system32>net user administrator /active:yes
The command completed successfully.
C:\Windows\system32>chkdsk
The type of the file system is NTFS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
173248 file records processed.
File verification completed.
883 large file records processed.
0 bad file records processed.
0 EA records processed.
44 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
234646 index entries processed.
Index verification completed.
0 unindexed files processed.
CHKDSK is verifying security descriptors (stage 3 of 3)...
173248 security descriptors processed.
Security descriptor verification completed.
30700 data files processed.
CHKDSK is verifying Usn Journal...
37016488 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
312568831 KB total disk space.
67216608 KB in 140929 files.
103636 KB in 30701 indexes.
0 KB in bad sectors.
292875 KB in use by the system.
65536 KB occupied by the log file.
244955712 KB available on disk.
4096 bytes in each allocation unit.
78142207 total allocation units on disk.
61238928 allocation units available on disk.
C:\Windows\system32>
Has anyone had this issue before, and if so, how did you resolve it? I would like to get it fired up on here, but I am not having any luck.
Any help would be appreciated.
Thank you for your time,
Denea